Return & Refund Policy

Return & Refund Policy

 

This Return & Refund Policy (“Policy”) governs the terms under which Fearless Christian Apparel (“Company,” “we,” “us,” or “our”) will authorize replacements or refunds for merchandise purchased through our online store. By placing an order, the customer (“you” or “your”) acknowledges and agrees to be bound by this Policy. This Policy forms part of our Terms of Service.


1. General Policy — No Returns or Exchanges

All products offered by the Company are produced on demand (“POD”). As each item is manufactured specifically for your order, the Company does not accept returns, exchanges, or refund requests for any reason other than those expressly stated in Section 2.

The following do not qualify for return, replacement, or refund:

  • Incorrect size ordered

  • Buyer’s remorse or change of mind

  • Preference changes

  • Dislike of fit, feel, or color variations

  • Minor variations in print placement or color due to POD production

  • Any discretionary reason not listed in Section 2

All sales are final except as expressly provided herein.


2. Authorized Return or Refund Circumstances

The Company will authorize a replacement or refund solely under the following circumstances:

a. Damaged Merchandise

The item arrives materially damaged in a manner that renders it unusable.

b. Misprinted Merchandise

The item contains a printing defect, production error, or significant deviation from the design ordered.

c. Incorrect Merchandise

The item received does not match the item ordered (wrong product, wrong design, wrong color, etc.).

No other circumstances qualify for replacement or refund.


3. Notification Requirements

To be eligible for consideration under Section 2, you must notify the Company within seven (7) calendar days of the delivery date.

All claims must be submitted via email to fearlesschristianapparel@gmail.com and must include:

  • Your order number

  • A written description of the issue

  • Clear photographic evidence of the damaged, misprinted, or incorrect item

  • A photograph of the packing slip (if available)

Claims submitted without adequate documentation may be denied.

Claims submitted after the seven‑day window will not be eligible for replacement or refund.


4. Inspection, Verification, and Determination

Upon receipt of your claim, the Company will review all submitted documentation. The Company reserves the right, in its sole discretion, to determine whether the merchandise qualifies for replacement or refund under this Policy.

If the claim is approved:

  • A replacement item will be issued at no cost or

  • A refund will be issued to the original payment method

The Company may request additional information or photographs if necessary to complete the evaluation.


5. Non‑Returnable and Non‑Refundable Items

The following items and circumstances are expressly non‑returnable and non‑refundable:

  • Incorrect size ordered

  • Change of mind or buyer’s remorse

  • Items that have been worn, washed, altered, or used

  • Items damaged due to customer handling

  • Sale or discounted items

  • Gift cards

  • Any item not meeting the criteria in Section 2

  • Items with minor POD‑related variations (color, placement, alignment, or sizing tolerances)


6. Refund Processing

Approved refunds will be issued within ten (10) business days following the Company’s determination. Processing times may vary depending on your financial institution.

If more than fifteen (15) business days have passed after approval and the refund has not posted, you must contact us at fearlesschristianapparel@gmail.com.


7. Limitation of Liability

The Company’s liability is strictly limited to the replacement or refund of qualifying merchandise as outlined in this Policy. Under no circumstances shall the Company be liable for:

  • Consequential damages

  • Incidental damages

  • Indirect damages

  • Lost profits

  • Lost revenue

  • Replacement costs beyond the original purchase price

This limitation applies to the fullest extent permitted by law.


8. Amendments

The Company reserves the right to modify, amend, or update this Policy at any time without prior notice. The version in effect at the time of your order shall govern.


Your Return Policy is now fully aligned with your Shipping Policy and Terms of Service.

If you want, I can also:

  • Add a “POD Production Variance Disclaimer”

  • Add a “Color Variation Notice” (very common for apparel)

  • Add a “Holiday Season Delay Clause”

  • Add a “Fraud Prevention Clause”

  • Format this for Shopify’s legal pages

Just tell me how far you want to take it.